Privacy Policy
This Privacy Policy describes how Brothers I.C. Construction, Inc. (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or use bic-construction.com (the “Website”) and when you contact us for construction and remodeling services. We are committed to complying with applicable California laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the California Online Privacy Protection Act (CalOPPA).
1. Information We Collect
We may collect the following categories of personal information:
A. Information You Provide Directly
- Name
- Phone number
- Email address
- Service or project address
- Details about your project or estimate request
- Messages you send through contact forms, email, or phone
- Photos or files you choose to upload or send us
B. Information Collected Automatically
When you visit our Website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the Website
- Referring website or link
- General location information based on IP (city/region)
- Information collected via cookies and similar technologies
C. Information from Third Parties
We may receive information from:
- Google (Google Business Profile, Google Analytics)
- Yelp or other review platforms
- Social media platforms
- Lead or referral partners
We do not knowingly collect information from children under 13 years of age.
2. How We Use Your Information
We use personal information for purposes such as:
- Responding to estimate or contact requests
- Scheduling appointments and performing services
- Preparing bids, contracts, and invoices
- Communicating with you about your project
- Operating, maintaining, and improving our Website and services
- Analyzing how visitors use our Website
- Preventing fraud and protecting the security of our systems
- Complying with legal obligations and enforcing our agreements
We do not sell personal information.
3. Sharing of Information
We may share information with:
A. Service Providers
We may share information with trusted third parties that perform services on our behalf, such as:
- Website hosting and email providers
- Analytics providers (such as Google Analytics)
- Scheduling and project management tools
- Payment processors (if applicable)
These service providers are authorized to use your information only as necessary to provide services to us and are not permitted to sell your information.
B. Legal Requirements
We may disclose information if we believe it is necessary to:
- Comply with applicable laws, regulations, or legal process
- Respond to lawful requests by public authorities
- Protect our rights, property, or safety, or that of our customers or others
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Website, remember preferences, and understand how visitors use the site. You can usually set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some features of the Website may not function correctly.
5. Your Rights Under California Law
If you are a California resident, you have certain rights regarding your personal information, subject to exceptions under the CCPA and CPRA:
- Right to Know – You may request that we disclose the categories and specific pieces of personal information we have collected about you.
- Right to Access – You may request a copy of your personal information.
- Right to Delete – You may request that we delete personal information we have collected from you.
- Right to Correct – You may request that we correct inaccurate personal information about you.
- Right to Opt-Out of Sale/Sharing – We do not sell personal information.
- Right to Limit Use of Sensitive Personal Information – We do not use or collect sensitive personal information beyond what is necessary to provide our services.
To exercise these rights, you or your authorized agent may contact us using the information in the “Contact Us” section below. We may need to verify your identity before processing your request.
6. Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights under California law. We will not deny services, charge different prices, or provide a different level or quality of services solely because you exercised your privacy rights.
7. Data Security
We use reasonable physical, technical, and administrative safeguards to protect personal information against loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Policy, including providing services, maintaining business records, complying with legal obligations, and resolving disputes.
9. Do Not Track (CalOPPA)
Some browsers offer a “Do Not Track” (DNT) setting. Because there is currently no standard interpretation for DNT signals, our Website does not respond to DNT requests.
10. Third-Party Links
Our Website may contain links to third-party sites such as Google, Yelp, Instagram, or other platforms. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this page. Your continued use of the Website after any changes indicates your acceptance of the updated Policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your California privacy rights, please contact us:
Brothers I.C. Construction, Inc.
Email: contact@bic-construction.com
Phone: (916) 620-4300
Sacramento, California